Part 1 explores conceptual issues: the nature of culture and intercultural interaction competence; the impact of language and culture on understanding, rapport, and impression management; and culture and adaptation processes.
Part 2 deals with practical applications: how competence in intercultural interaction can be assessed and developed.
Part 3 focuses on research: topic areas that can be investigated and methods and approaches for doing so.
Part 4 provides a rich list of resources for further study. Written in a highly accessible style, the book will appeal to anyone interested in the complex field of intercultural interaction, including students, researchers, professionals and practitioners.