購物車 0
瀏覽記錄
TOP
分享
本商品適用活動
more

Perfect Phrases for Communicating Change


書號:9020047
ISBN:9780071738316
作者:Polsky Lawrence / Gerschel Antoine
出版日期:2010年02月15日
數量
$ 100 $ 420
  • 原價 : $ 420

+

以優惠價格加購商品

付款方式:
線上刷卡 / ATM 轉帳
運送方式:
宅配

內容簡介

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME

Employees respond to organizational change with worry, fear, and sometimes even panic. Your job is to keep them motivated and focused
— so you must choose your words carefully during times of upheaval.

Perfect Phrases for Communicating Change has hundreds of ready-to-use phrases for ensuring your employees make the transition with clarity, commitment, and skill. Learn the most effective language for:

● Articulating new company initiatives
● Responding to questions with confidence
● Easing employees' fears
● Clarifying roles and responsibilities
● Addressing resistance and performance problems
● Praise for Perfect Phrases for Communicating Change

※ 本書分類:商業財經 > 會計/統計/審計

作者介紹

Lawrence Polsky / Antoine Gerschel
Lawrence Polsky and Antoine Gerschel are managing partners at PeopleNRG, a change-management consultancy firm in Princeton, NJ.

序 / 推薦

"Perfect Phrases for Communicating Change is a wonderful book, filled with practical, solid advice, suggestions, and examples for how to communicate effectively in a time of change."
John Krajicek, Executive Professor and Assistant Director of Business Communication Studies, Texas A&M University

"Communication during organizational change is everything. The right words at the right time can make all the difference between a successful and unsuccessful change initiative. This is a wonderful resource for finding the right words and sentiments to convey any type of change."
Robert J. Marshak, Ph.D., author of Covert Processes at Work: Managing the Five Hidden Dimensions of Organizational Change

"Finding the right words to communicate change is challenging, even for the best of managers. In this user-friendly text, Lawrence and Antoine provide hundreds of practical phrases to better prepare managers for the task. The book is rich with insightful suggestions on change messaging considerations and construction."
Edward Ferris, Assistant Professor, The New School for Management and Urban Policy

"In my over 20 years of running companies and corporate divisions I have seen a direct correlation between the quality of communication of my managers and their success in the business world. If you aspire to be an effective, efficient, and productive leader then I highly recommend this book. It is an outstanding reference guide and road map for pragmatic yet inspirational communication techniques."
Mitch Pisik, President and CEO, Breckwell Products

揪!人來買

推薦親友來血拚 成功購買雙方皆可賺回饋金!
※ 詳細回饋金計畫與查詢請點我了解
 購物說明
 
出貨方式
1. 宅配到府:每筆訂單未滿 1000元 須加收 100元 物流處理費用。(活動期間則按照活動內容進行調整)
2. 超商取貨:每筆訂單皆需加收 60元 物流處理費用。
退貨退款
1. 會員辦理退換貨時,於收到貨七日內與客服人員連絡,商品必須是全新狀態與完整包裝(請注意保持商品本體、配件、贈品、保證書、原廠包裝及所有附隨文件或資料的完整性,切勿缺漏任何配件或損毀原廠外盒)。
2. 產品非破損、瑕疵或寄送錯誤而申請換貨者,換貨運費將由您負擔。
3. 超值特賣和包膜桌遊恕不接受退換貨。
其他問題
1. 您可以點選聯絡我們或來信客服信箱 cranebookshop@gmail.com。
2. 若欲大量購書,或有特殊作業需求,建議您可洽詢 02-23934497 分機309、308。
您的專屬推薦